Customer and Product Support

Whether you’re designing a complex wireless network, or simply need a replacement cable for one of our products, we want to provide the support you need.

Our website includes product, solution and software support, as well as a number of ways to reach us immediately.

Contact Us

Our technical support staff are available 24/7 to answer your questions and resolve any problems you may experience.

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Equipment Repairs

We strongly recommend that customers do not attempt component-level repair of networking or radio equipment in the field. Our factory is equipped to diagnose, repair and align your wireless networking equipment to its proper operating specifications.

If you need to return equipment for repair, you will be issued a Returned Material Authorization number via the form below. Please include the RMA number on the outside of the shipping box, and on any correspondence relating to the repair.  We will not accept equipment for repair without an RMA number.

RMA Request Form

Fields marked with an * are required

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